about card firmwer

hello dear sir

i would like to ask about octopus card firmwer since new version came 2.2.0
i am facing problem card firmwer destination country coresponse ip adress
i bought dongle from india because arround no resseler latter i activate samsung and sony unlimited i was using perfect till day before yesterday now i am having problem to use
i chat online on gsm server web they were saying pay 79.99 euro for india to globle
so is it a tru ?
plz reply me as soon as possible