Alcatel OT282 user code ???? bug

Hi team,

This phone says "?" in phone code with ftdi cable procedure:

Quote:

——— 2016-06-09 13:30:37 ———
SigmaKey 2.17.01b1 MTK: Get phone code
USB Serial Port (COM216), Provider: FTDI, Driver ver.: 2.8.24.0, Date: 10/04/2012, FTDIBUS\COMPORT&VID_0403&PID_6001
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6223, HW Rev. A.08, SW Rev. A.00
Serial number: E4630CA0
Testing external RAM…4 Mb
Detecting flash…NOR, ID: 0001227E-22102201, manufacturer: AMD
Flash size: 8 Mb, TOP
File system: 1 Mb @ 00700000
Phone model: Alcatel one touch 282
Firmware: 282X-2CALES1 B3F XMB3AC70 JRD23_NEP_08A_PCB01_GSM_MT6223_S00.MAUI_08A_W08_36 _SP1_V28_F1
Hardware IMEI: ************
Mounting system disk…#0
Reading phone code…Done
——— 2016-06-09 13:31:47 ———


Any solution?

BR