asia unlock wats going on with my order

hi i use ur service to unlock a iphone lock to icloud since july its december
if u cant open it pls refund me my money the customer is very piss because u neva reply to tell me wa to tell them

[689833] iCloud remove all Apple device – Clean IMEI !
IMEI : 354385062155137
Code : Waiting Action
Submited On : 2015/07/22 16:24:43

pls look into it plus i send text more than 3 months to u on skype so stop playing and reply me :mad::mad::mad::mad::mad::mad::mad::mad::mad::mad: :mad::m