bb5 team not solve my problem why


team why you solve my problem

i send my dongle detail with file DongleManager.log

but not solve my problem

every time only two lines mention

1 http://forum.gsmhosting.com/vbb/f641…ocked-1997887/

2 make all steps

but i make all steps

then not solve my problem from 20 days

why my dongle block

otherwise if blocked why not solve it team

please solve