Box wizard error


I AM FACING THE CYCLONE BOX PROBLEM

PLEASE HELP ME

HOW TO SOLVE THIS PROBLEM

SHOW THE LOG

Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: F0ABB161D74DC04C7D02F47EC16495E3
Authenthication error -> Failed to connect to Cyclone Server