can not read key ID


i always find it difficult to read out key ID

Welcome to Octoplus/Octopus Box Samsung software version 2.2.1
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To connect SM-T555 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
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Platform: Samsung Android
Selected port: COM65
Selected model: SM-T555
Phone was not found on the selected port!
Searching for USB diagnostic port…
Connecting to phone on COM63
Mode: Normal
Phone model: SM-T555
Firmware compiled date: Apr 28 2015
Firmware compiled time: 21:00:00
Firmware released date: May 22 2015
Firmware released time: 09:10:34
Phone IMEI: 359501-06-749230-0
SW version: MPSS.DPM.2.0.c5-00056-M8936FAAAANUZM-
2.17357.1.17637.1.19213.1
Performed by 2.2.1 software version
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Platform: Samsung Android
Selected port: COM63
Selected model: SM-T555
Mode: Normal
Phone model: SM-T555
Firmware compiled date: Apr 28 2015
Firmware compiled time: 21:00:00
Firmware released date: May 22 2015
Firmware released time: 09:10:34
Phone IMEI: 359501-06-749230-0
SW version: MPSS.DPM.2.0.c5-00056-M8936FAAAANUZM-
2.17357.1.17637.1.19213.1
Performed by 2.2.1 software version
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Platform: Samsung Android
Selected port: COM63
Selected model: SM-T555
Searching for a phone. Please wait…
Read KeyID was canceled
Performed by 2.2.1 software version
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Platform: Samsung Android
Selected port: COM10
Selected model: SM-T555
Searching for a phone. Please wait…
Read KeyID was canceled
Performed by 2.2.1 software version
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Platform: Samsung Android
Selected port: COM65
Selected model: SM-T555
Searching for a phone. Please wait…
Read KeyID failed
Performed by 2.2.1 software version
———————————————————————————–
Platform: Samsung Android
Selected port: COM10
Selected model: SM-T555
Searching for a phone. Please wait…
Read KeyID failed
Performed by 2.2.1 software version
———————————————————————————–
Platform: Samsung Android
Selected port: COM10
Selected model: SM-T555
Searching for a phone. Please wait…
Read KeyID failed
Performed by 2.2.1 software version