cert file no write

Chimera Versión de la Mobile Phone Utility: 11.35.1006 @ 2016-09-22

Printing phone historya.m.

[Read/Write certificate started]

Gathering phone info…
Collecting information. Be patient! Do NOT disconnect the phone!
Model: GT-I9195I
Sales Code: ETL
Country Code: Czech Republic
Timezone: America/Caracas
Android Version: 4.4.4 [KTU84P]
Build Date: Thu Feb 5 19:56:02 KST 2015
PDA Version: I9195IXXU1AOB1 [february 2015, rev1]
Phone Version: I9195IXXU1AOB1 [february 2015, rev1]
CSC Version: I9195IOXX1AOA4 [january 2015, rev4]
Product Code: GT-I9195ZWIETL
HIDSw Version: I9195IXXU1AOB1/I9195IOXX1AOA4/I9195IXXU1AOB1/I9195IXXU1AOB1
Board Platform: MSM8916
Modem Platform: MSM8916
Serial Number: A4C4DCEF
Imei: 358018065210437
Unique Number: CQN0BA4C4DCEF92
Connections: AT,MTP
Battery Status: 4.33V (100%)
Network Type: GSM
SIM Status: ABSENT
Knox Version: v30
Warranty Bit: 0

Reseting MSL…
Prueba a SAMSUNG Mobile USB Serial Port (COM373)
MSL reseted.

Writing cert…
1. Desconecta el cable micro USB
2. Introduce en la pantalla de marcado *#0808# o *#9090#
3. Selecciona DM+MODEM+ADB
4. Haz click sobre el botón OK
5. Conecta el cable micro UART
6. Haz click en el botón OK

Testing availability. Be patient! Do NOT disconnect the phone!
Prueba a Z3X BOX Serial Port (COM14)
Port is not responding.
Port is not responding.
1. Desconecta el cable micro USB
2. Introduce en la pantalla de marcado *#0808# o *#9090#
3. Selecciona DM+MODEM+ADB
4. Haz click sobre el botón OK
5. Conecta el cable micro UART
6. Haz click en el botón OK

Canceled
Finished at local time: [09.22.16 00:07:05]
WorkID: 13638931

The error also gives without connecting any interface box support