cm2 dongle block

dear infinity team.
dear team my cm2 dongle blocked due to use realterm software.
please solve that problem THANK YOU

DongleManager [Infinity-Box] v1.67 [11/30/2016 1:25:59 PM]
PC HWID: 85A3A656D455610B62BFAE58AC733595
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BF647D314082
Box/Dongle Serial No (S/N): DB23BF64
Firmware version: 0134.02
Box/Dongle misconfiguration
Diagnostic code: 59
"UK edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
– 00: Main Infinity-Box/Dongle v.0134
Diagnostic Key: 7F11BDA651299A56