cs-tool team help me

Action : Remove Malware/Virus
1.Remove Battery, Insert usb cable, Insert battery
2.power off Phone, Remove & Reinsert Battery , insert USB Cable
(In Case Some Phone Required to hold bootkey)
Waiting for Phone Usb…
Phone found [ USB Port:COM4 ]
Connection Done.
Read CPU Info…
CPU_ID: 6583
CPU_SW: 0001
uploading boot image to RAM…
Handshake received from Phone.
Detected eMMC FlashType.
Warning: failed to init dram, loading default settings
Waiting for DRAM detection…
Error: 0xef [ReadInfo].

Reading file system, pls wait …
i dont read phone information