D290g

having problems unlocking this unit when have to write QCN it does start. What Am i doing wrong?

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG-01-2016_14-56-13.log" created.
1/11/2016 2:56:20 PM > Welcome to Octoplus/Octopus Box LG Software version 2.1.5
1/11/2016 3:05:42 PM > ——————————————————————————–
1/11/2016 3:05:42 PM > Platform: LG Qualcomm
1/11/2016 3:05:42 PM > Selected port: COM12
1/11/2016 3:05:42 PM > Selected model: D290G
1/11/2016 3:05:42 PM > Reading info…
1/11/2016 3:05:45 PM > Model ID: LG-D290g
1/11/2016 3:05:45 PM > IMEI: 355990-06-114605-9
1/11/2016 3:05:45 PM > Android version: 4.4.2
1/11/2016 3:05:45 PM > Battery level: 23%
1/11/2016 3:05:45 PM > Mode: Normal
1/11/2016 3:05:45 PM > Firmware compiled date: Jul 14 2014
1/11/2016 3:05:45 PM > Firmware compiled time: 07:00:00
1/11/2016 3:05:45 PM > Firmware released date: Mar 18 2015
1/11/2016 3:05:45 PM > Firmware released time: 10:54:41
1/11/2016 3:05:45 PM > SW Version: M8610B-AAAANAZM-1.0.6056
1/11/2016 3:05:45 PM > IMEI: 355990-XX-XXXXXX-9
1/11/2016 3:05:45 PM > SPC: 000000
1/11/2016 3:05:51 PM > ——————————————————————————–
1/11/2016 3:05:51 PM > Checking data…1/11/2016 3:05:52 PM > OK
1/11/2016 3:05:52 PM > Platform: LG Qualcomm
1/11/2016 3:05:52 PM > Selected port: COM12
1/11/2016 3:05:52 PM > Selected model: D290G
1/11/2016 3:05:52 PM > Reading info…
1/11/2016 3:05:55 PM > Model ID: LG-D290g
1/11/2016 3:05:55 PM > IMEI: 355990-06-114605-9
1/11/2016 3:05:55 PM > Android version: 4.4.2
1/11/2016 3:05:55 PM > Battery level: 23%
1/11/2016 3:05:55 PM > Mode: Normal
1/11/2016 3:05:55 PM > Firmware compiled date: Jul 14 2014
1/11/2016 3:05:55 PM > Firmware compiled time: 07:00:00
1/11/2016 3:05:55 PM > Firmware released date: Mar 18 2015
1/11/2016 3:05:55 PM > Firmware released time: 10:54:41
1/11/2016 3:05:55 PM > SW Version: M8610B-AAAANAZM-1.0.6056
1/11/2016 3:05:55 PM > IMEI: 355990-06-114605-9
1/11/2016 3:05:55 PM > SPC: 000000
1/11/2016 3:05:56 PM > Unlocking…
1/11/2016 3:05:56 PM > Reading QCN…
1/11/2016 3:05:56 PM > Send SPC…1/11/2016 3:05:56 PM > OK
1/11/2016 3:05:56 PM > Reading Mobile Property…1/11/2016 3:05:56 PM > OK
1/11/2016 3:05:56 PM > Reading Feature Mask…1/11/2016 3:05:57 PM > OK
1/11/2016 3:05:57 PM > Reading Roaming List 0…1/11/2016 3:05:57 PM > OK
1/11/2016 3:05:57 PM > Reading NV_Numbered Items…1/11/2016 3:08:17 PM > OK
1/11/2016 3:08:17 PM > Reading NV_Numbered SIM1 Items…1/11/2016 3:10:29 PM > OK
1/11/2016 3:10:29 PM > Reading NV_Numbered SIM2 Items…1/11/2016 3:12:44 PM > OK
1/11/2016 3:12:44 PM > Reading NV Items…1/11/2016 3:12:45 PM > OK
1/11/2016 3:12:45 PM > Reading EFS…1/11/2016 3:12:45 PM > OK
1/11/2016 3:12:45 PM > Reading Provisioning Items…1/11/2016 3:12:48 PM > OK
1/11/2016 3:12:48 PM > Reading QCN done!
1/11/2016 3:12:48 PM > Backup saved to "D290G_355990061146059_11-01-2016_15-05-56.qcn"
1/11/2016 3:12:48 PM > Switching to Download mode…1/11/2016 3:13:14 PM > OK
1/11/2016 3:13:14 PM > Initializing flash…1/11/2016 3:13:15 PM > OK
1/11/2016 3:13:15 PM > Reading partition…1/11/2016 3:13:19 PM > OK
1/11/2016 3:13:20 PM > Reading security area…1/11/2016 3:14:38 PM > OK
1/11/2016 3:14:38 PM > Backup saved to "D290G_355990061146059_11-01-2016_15-13-20.SEC"
1/11/2016 3:14:38 PM > Writing security area…1/11/2016 3:15:16 PM > OK
1/11/2016 3:15:18 PM > Switching to Normal mode…
1/11/2016 3:15:34 PM > Found model at port COM24
1/11/2016 3:15:34 PM > Send SPC…1/11/2016 3:15:34 PM > OK
1/11/2016 3:15:34 PM > Writing QCN…

Stops here and doesnt proceed now unit has all 00000000000000 Imei