d801 i cant repair imei

Welcome to Octoplus/Octopus Box LG Software version 2.1.9
Checking data…OK
Platform: LG Qualcomm
Selected port: COM159
Selected model: D801
Reading info…
Model ID:
Mode: Normal
Firmware compiled date:
Firmware compiled time:
Firmware released date:
Firmware released time:
SW Version:
Fixing IMEI…
New IMEI: 359965-05-425935-4
Skip Read/Write QCN
Writing security area…
Performed by 2.1.9 software version.
Disconnected

octopus lg ver.1.9.8 works fine d801 imei repair. but cant open software unsupported card firmware error.