dongle blocked

i dont know what the problem please help..

DongleManager [Infinity-Box] v1.60 [2/15/2016 4:35:22 PM]
PC HWID: F3866C6BDF4DD290D87FFF3FDCE04701
Box/Dongle searching…
Box/Dongle found: inf
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000259ECFF021982
Box/Dongle Serial No (S/N): 234659EC
Firmware version: 0129.02
Box/Dongle Status: 54
Box/Dongle is blocked: strange activity detected
"UK edition" status: Off
Last launched Application: 0030 v.0139
Active modules:
– 00: inf v.0129
Online Service Account: Infinity-Box – Online Service
– Username: xxxxxxxx
– Password: xxxxxxxx
Box/Dongle key: 7FBEA450CCC5F9B4
Box/Dongle Identification data is damaged, ErrorCode #54