Download From Support Area Slow Speed

Hellow Octupus Team.

Downloading from support area is very slow download speed with average 20 kb/s , However i can download from mediafire or 4shared with 200kb/s .

I have 2 Mb Adsl line , i use chrome browser for downloading , i does not have antivirus and my firewal is disable and i am running w 8.1.

I Wonder if this slow speed is normal or just me.:confused: