Files Downloading problem

Internet is working properly but dongle give this error

Card found: S/N : D1BE7B5A , v0122
Registered to: tabu43

Connect phone on selected interface…

IDM initializing, wait…
Checking access to Products folder…
Folder for RM-625 exist
Prepare done, collect info
Can’t connect to server 🙁
Check your internet , proxy

Something went wrong 🙁