frp reset not working on g928g (how to solve this problem)

Operation: Reset FRP/React/EE
Selected model: SM-G928G
Software version: 23.9

Searching Samsung USB Flash Interface… detected COM4
Setup connection… OK
Reading PIT from phone… OK
Searching FRP lock… OK
Erasing FRP… OK
Searching Reactivation lock… OK
Erasing Reactivation lock… error
Done with Samsung Tool PRO v.23.9