good box with very bad support

dir admin as per as my tomorrows threat that u deleted , i know u can del this one too , i have 3 umt dongal with same problem communication with smart card , as ur rule i was try to contact umtmnager shadab mozaffar with all screenshot and resaller detail , but i ddnt get any response, after that i pm to
mr satyanyadav still no responce, then i pm to $ ktelecom and he said wait till eid vacation and after that i again pm to
$ ktelecom but now no response , how can my prob solved ? or i put all 3 dongal in dustbin ?