gsmcicktail worst support

Hello cocktail team
due to the poor support of gsm cocktails I used some hot words against its support its a open forum here every users has full right to rsise their voice against the poort support of any products after all we spend money to buy it it foe come free if cost. any way
I did the same but gsmcicktail team blocked my donhle
my dongle serial no is 00062659 sny one can check it.
why my dongle has been blocked.
who will pay me
if u want I will not use ur product then pls return back my money its a hard earned money mr gsm cocktail team.
u can bleck my id but u have no moral right to block my dongle.

miracle team either return my money back or unblock my dongle.