GsmFastest ignoring

hi there
i can not say they a cheater, they was good and trusted service but i am fed-up of sms and asking to unblock my account, also i have in my account from 40 to 60 usd and i can not access it , gsmfastest not answering in skype, even in the forum, and i noticed even one more person have the same problem, but i dont think they will sort it out,

so i would like to have a help

many thanks
gugutm