Having a problem with windows 10

im having a problem trying to remove the pattern unlock of my s7 edge, here i leave the log.

I have windows 10 latest update. and i have the adb working properly i think. It works when i do the command of adb devices. plz help

Operation: Reset Pattern Lock
Selected model: SM-G935T
Software version: 26.6

Checking local file… OK
Searching server… OK
Compare local and server file… OK (up to date)
Searching USB Flash Interface… detected COM4
Setup connection… OK
Reading data from phone… OK
Sending data to phone… OK
Waiting ADB device… time out
Phone not found

Done with Samsung Tool PRO v.26.6