help me please emei alcatel ot 6012


help me please emei alcatel ot 6012

give this message

SigmaKey 2.14.02 MTK: Repair IMEI
Plug the USB cable into the powered off phone…
MTK USB Port (COM63), Provider: MediaTek Inc., Driver ver.: 1.1123.0.0, Date: 30/05/2011, USB\Vid_0e8d&Pid_0003&Rev_0100
Baseband Processor:MT0000, HW Rev. 0.00, SW Rev. 0.00
The phone is NOT connected properly. Read the manual at the official site for details.

Or

SigmaKey 2.14.02 MTK: Repair IMEI
MTK USB Port (COM63), Provider: MediaTek Inc., Driver ver.: 1.1123.0.0, Date: 30/05/2011, USB\Vid_0e8d&Pid_0003&Rev_0100
Baud rate: autodetect
Error writing to serial port

help please