Help needed with B360E Simlock Not Remove

it shows unlock but simlock still remains
tell me what to do

UNLOCK INSTRUCTIONS:
Flash mode:
COM Port does not matter, phone will be detect automatically.
1. Press ‘Unlock’ button for direct unlock or ‘Read codes’ to read security codes.
2. Connect phone in flash mode (Press ‘1’ button and connect USB cable).

Normal mode:
1. Connect powered on phone to USB, choose correct COM port in port settings.
1. Press ‘Unlock’ button for direct unlock or ‘Read codes’ to read security codes.

Operation: Unlock
Selected model: SM-B360E
Selected port: COM4 Z3X BOX Serial Port
Software version: 23.9

Waiting phone… detected COM48
Sending FDL… OK
Reconnecting phone… OK
Sending FDL2… OK
Reading NV… OK
Checking NV… OK
IMEI Master: 3561260********
IMEI Slave: 35612706********
Phone HW: MP 0.500
Product code: SM-B360EDNAINSRZ
Phone S/N: RZ1FB1THYF
Sending NV… OK
Unlock done

Done with Samsung Tool PRO v.23.9