help plz xtc clip

Reading information…
Using Fastboot mode…
Reading common information
guys i am just stuck here trying to read the phone info phone is connected in fastboot mode but xtc says phone (fastboot dosnt seems to reply)
why is that i have updated registerd my card i have even writen a new img
on my xtc clip 2 so why every phone is connect i dont get the phone info in xtc 2 terminal plz guide