How the Asansam Box is installed

Today I received the Asansam Box I bought a month ago.
I was reviewing the forum and I can not locate an a guide to tell me how to install and I can not locate an the files needed to install the box.
The support team this box, you could say me and also give me the necessary files for the installation used.

I also tell them I have a problem with FT232R USB UART drivers not allowed to run me the box and I can not locate an any solution in the forum.

Thank you very much!