My box cannot seem to read my smart card. It has picked it up twice for a short time and i have been able to open the software once. I have installed the drivers and have nothing else connected to the PC but mouse, keyboard, and network card. I am running Windows 10 x64 on a new system i built.
I only have one error and that is that my smartcard is missing. i have tried removing it to the external card reader with no success. My unit came with no manual or instructions (though im guessing thats to be expected). I assume the switch controls which card reader is in use (in/out) though i also see a micro-sd slot.
It feels to me as though the card readers themselves are malfunctioning but i am not certain.
I do now have a driver issue on a second pc which is an unknown USB device (device descriptor request failed)
Any guidance/recommendation would be greatly appreciated