iPhone 4S from Sprint unlock problem

This is second time this iPhone it’s not unlocked after confirmation. Please cancel it I’m giving it back to the owner. BR

Order # : 656242 IMEI # : 990001060796000 Code : Iphoneunlock Submited At : 2016-04-19 11:33:33 Replied At : 2016-05-07 23:03:19

GSX Check iPhone and iPad {Full Report} Slow 990001060796000 Activation Policy Details Serial Number: C39GRLGHDTC1 Initial Activation Policy ID: 2018 MEID: Activation Policy Description: US Sprint N94 Multi-Mode Commercial Policy IMEI: 990001060796000 Applied Activation Policy ID: 2018 Part Description: iPhone 4S Applied Activation Policy Description: US Sprint N94 Multi-Mode Commercial Policy Product Version: 9.2.1 Next Tether Policy ID: 2018 Last Restore Date: Next Tether Activation Policy Description: US Sprint N94 Multi-Mode Commercial Policy Bluetooth MAC Address: First Unbrick Date: 08/12/11 Last Unbrick Date: Unbricked: Unlocked: false Unlock Date

Maybe possible to unlock now with Sprint Premiun submission ON?