iPhone 5S Error 3 need help

iPhone 5S suddenly stuck on iTunes logo and need to restore.
i have restore my iphone 5S and getting error 3.
i do change usb port, lighting cable, edit host file, change laptop on windows and mac but still getting error 3 when itunes restore.

*antivirus has been disable, itunes update to lates version

is that a hardware problem ? how can i get solve ? need help.

many thanks.