j2 u support direct unlock but asking for root and no root file?

Hi u support j2 unlock but when u trying to unlock it saying need to root and it can not auto root and ur support dont have root for j2.
here is log


Chimera Mobile Phone Utility version: 8.89.1738 @ 2016-01-08

[Read codes started]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J200Y
Sales Code: 2DX
Country Code: New Zealand
Timezone: Pacific/Auckland
Android Version: 5.1.1 [LMY47X]
Build Date: Tue Sep 15 01:45:13 KST 2015
PDA Version: J200YDOU1AOI4 [september 2015, rev4]
Phone Version: J200YDOU1AOI4 [september 2015, rev4]
CSC Version: J200Y2DX1AOI4 [september 2015, rev4]
Board Platform: EXYNOS3
Modem Platform: SHANNON308
Serial Number: R28GA0GRLBR
Imei: 353904070369570
Battery Status: 3.89V (56%)
Network Type: GSM
Knox Version: v30
Warranty Bit: 0

Reading Codes...

Checking custom root image...
This model is not available custom root image.
Unable to root. Retry or root manually. Click here to download rooting tools.
Finished at local time: [01.08.16 10:38:03]