Kyocera not supported its a long time

SigmaKey v.2.14.02
426871453 Sigma dongle 2.14, Initializing…OK
Pack 1: Activated
Pack 2: Activated
——— 2015-12-20 09:32:05 ———
SigmaKey 2.14.02 Qcom: Direct unlock
Qualcomm HS-USB Diagnostics 9025 (COM77), Provider: Qualcomm Incorporated, Driver ver.: 2.0.9.9, Date: 8/30/2012, USB\VID_05C6&PID_9025&REV_0228&MI_00
Firmware: MPSS.TR.2.0-00715-M8610BAAAANAZM-1
Date: Nov 26 2014 03:53:29, Mar 21 2014 18:00:00, BAAAANWZ
IMEI: 014016007380884
Bluetooth address: 1B3F4760766C
Unlocking phone…File I/O operation failed: 51436F6F
——— 2015-12-20 09:32:18 ———
SigmaKey 2.14.02 Qcom: Direct unlock
Qualcomm HS-USB NMEA 9025 (COM76), Provider: Qualcomm Incorporated, Driver ver.: 2.0.9.9, Date: 8/30/2012, USB\VID_05C6&PID_9025&REV_0228&MI_03
Missing response from phone
why its along time i see this model why sigma cannot supported and team talk about pack activation what the ****?