LAVA c180 Unlock Fail (Unsupported Firmware)

Port : COM11 : Qualcomm HS-USB Diagnostics 9004 (COM11)
Baud Rate : 921600
Device : Lava C180
Operation : Unlock
Opening Port… OK
Reading Information… OK
Compile : Apr 28 2015 19:06:55
Release : Apr 24 2010 00:00:00
Hw Ver. : 3350
ESN : 00000000
MEID : A1000042876924
Build : LAVA_C180_200315_SW_V2.0@
User Code : 0000
Unsupported Firmware! Contact Support.
Port Closed.
Operation Failed!
Time Taken: 00:01
Module Ver. [1.4]
Log Saved to Logs0719_193919.log