LG G4 H811 Imei Repair Issue

it keeps getting stuck, its on 6.0 and rooted

Welcome to Octoplus/Octopus Box LG Software version 2.3.5
——————————————————————————–
Checking data…OK
Platform: LG Qualcomm
Selected port: COM134
Selected model: H811
Reading info…
Model ID: LG-H811
IMEI: 359105-06-526663-1
Android version: 6.0
Battery level: 96%
Mode: Normal
Selecting output file…OK
Destination file: "H811_359105065266631_10-07-2016_17-32-17.qcn"
Reading QCN…
Send SPC…OK
Reading Mobile Property…OK
Reading Feature Mask…OK
Reading Roaming List 0…Failed!
Reading NV_Numbered Items…

it just stays at 0% there forever