Lumia 810 Unlock Problem

Can someone help me out please?

Connect phone on selected interface…

Phone found!
WP10/WP8x Lumia Phone detected
Read info… Ok

Card serial: xxxxxxxx
Card type: BEST Dongle
Card password: xxxxxxxx

Link to my account:
Login: xxxxxxxxx

Connecting to server…

Credits: 267

WP8x : This phone UNSUPPORTED for DirectUnlock!!!!
Error! Check previous error message for more info!

Thanks in advance.