merapi user is problem [ Answered ]


GOOD DAY MERAPI TEAM

sorry for my disturbing
i have a volcano box then i download merapi software.exe
then ican regester on merapi on last year it is success to regester

but now i want to activate my merapi a.ka pack 1

but my problem is i forget my user name and password
please help team

here my serial or box id

good day and thank you.