metropcs via app still locked

hi friens I process one imei 2 times becouse its still locked

please give me refund of one order and check my imei please

and today I have the same problem with this order

Otro tipo de información : 71AB71B
IMEI : 354335074857022
Código : Unlock Sent, wait up to 45 minutes, connect to WI-FI, perform any android system updates, and follow the instructions on the Device Unlock Application.
Transcrito En : 2016/01/21 21:46:09
Respondió el : 2016/01/21 22:03:05

its still locked please help me