Miracle Key as usb hid device

i have bought brand new miracle box with miracle key. i have installed the latest version of software from support. when i plugged the miracle key to my pc, it is recognised as usb hid device by pc. i have tried on different pcs on different operating systems. win xp x86, win 7 ultimate x86, win 10 x64. i got the same result "usb hid device". please help me i need miracle key so much.