motorola x cant unlock

2016-08-11 18:01:48 ———
SigmaKey 2.17.10 Qcom: Direct unlock
Motorola QC Diag Port (COM21), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 28/02/2013, USB\VID_22B8&PID_2E29&REV_0228&MI_00
Firmware: M8960A-AAAATCZM-6.1.03082
Date: May 28 2015 14:44:11, May 21 2015 05:00:00, AAAAATCZ
Software IMEI: 35321605647ssss
Bluetooth address: 000000000000
Unlocking phone…Unsupported phone model