My card uppdate faild any solution

SIR
DongleManager [Infinity-Box] v1.67 [10/21/2016 3:51:28 PM]
PC HWID: 765A1CDA954244FB5FFA8E4D91EA8D9E
Scanning…
Card-Reader: Generic Usb Smart Card Reader 0
HWID: 000293D4FF021982
Box/Dongle is not found

Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 10/21/2016 3:58:13 PM ———-
DongleManager [Infinity-Box] v1.66 [10/21/2016 3:58:13 PM]
PC HWID: 765A1CDA954244FB5FFA8E4D91EA8D9E
Card-Reader: Generic Usb Smart Card Reader 0
HWID: 000293D4FF021982
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to Smart-Card/Dongle/Box update Problems and Solutions – GSM-Forum

ANY SOLUTION THIS PROB