need help ..cs tool not start writing backup .cst file

need help ..cs tool not start writing backup .cst file

stuck in boot download complete.

Code:

Action : Read Flash
 Boot : SC7731/7730-EMMC
 Warning: if any interrupt during this operation, the phone maybe cant boot because it will always set in
download mode, just run "Read info" to reset it
 Tips:
 1.Remove Battery, Insert usb cable, Insert battery
 2.power off Phone, Remove & Reinsert Battery , insert USB Cable
 (In Case Some Phone Required to hold bootkey)
 Waiting for Phone Usb....
 Phone found : SCI USB2Serial (COM8)
 Connecting...
 Bootstrap: SPRD3
 Connected done.
 sending 1st boot...
 waiting for ack...
 1st boot done.
 Sending 2nd boot...
 2nd boot done.
 Checking H/W report info...
 
 Waiting for boot patch ack...
 Done, neo is online, everything under control now !
 
 CHIP    : SC7731/0
 CPU ID  : 8730B000
 EMMC ID  : 110100303034473930
 EMMC Size: 4GB,  usable capacity: 4.00GB
 EMMC Name: eMMC_Toshiba_TYD0FH221618RA
 Boot Information completed.
 
 Dumping Flash Image Now...
 Userdata Partition: Backup
 Dumping Flash Image Completed.
 Saved to:
 .cst
 
 Action completed
 Time taken : 03:10:59
 Reconnect Battery/USB Cable


Code:

Action : Write Flash
 Boot : SC7731/7730-EMMC
 Warning: if  any interrupt during this operation, the phone maybe cant boot because  it will always set in download mode, just run "Read info" to reset it
 Tips:
 1.Remove Battery, Insert usb cable, Insert battery
 2.power off Phone, Remove & Reinsert Battery , insert USB Cable
 (In Case Some Phone Required to hold bootkey)
 Waiting for Phone Usb....
 Phone found : SCI USB2Serial (COM9)
 Connecting...
 Bootstrap: SPRD3
 Connected done.
 sending 1st boot...
 waiting for ack...
 1st boot done.
 Sending 2nd boot...
 2nd boot done.
 Checking H/W report info...
 
 Waiting for boot patch ack...
 Done, neo is online, everything under control now !
 
 CHIP    : SC7731/0
 CPU ID  : 8730B000
 EMMC ID  : 110100303034473930
 EMMC Size: 4GB,  usable capacity: 4.00GB
 EMMC Name: eMMC_Toshiba_TYD0FH221618RA
 Boot Information completed.


Code:


Flash engine enabled
for SC7730/31 CST File Extension
 
 Read/Write FullFlash
-- Read Full Flash will Read full eMMC including Full userdata inside the phone [Consume time 20-30min for 4GB]


Attached Images
File Type: png stuck.png (58.5 KB)