order 45359 and order 47415 two much delays.

order 45359 and order 47415 two much delays. i submited it on 2015-11-25 03:46:06 , it must have been 15 working days, but now 43 days past. this 2 phones belong to one client, and he want his phone or money. I wrote to mail, what up, skype , and no answer . I think serious server must answer. I got no answer , After 4 days , i am have to give him his phones, and if phones will not be unlocked , then i am requiring refund.