please help

hi sorry for post this here. i need update my best card for try repair Run-time Error 9 in HUA sofware after install new update of hua box. but when try update dongle firmware get this
Attachment 349314
Attachment 349313
Attachment 349315

thank and sorry for my bad english

Attached Images
File Type: png DONGLE MANAGER UPDATE.png (15.8 KB)
File Type: png DONGLE MANAGER READ.png (20.5 KB)
File Type: png SCR3310 READ.png (21.5 KB)