please help me my dongle is blocked

ox/Dongle searching…
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 0002D96EFF021982
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
———- Process started: 9/19/2016 1:39:27 AM ———-
DongleManager [Infinity-Box] v1.65 [9/19/2016 1:39:27 AM]
PC HWID: 743BFD73DE88D2D114EC00FE9E7E4164
Card-Reader: SCM Microsystems Inc. SCR3310 v2.0 USB SC Reader 0
HWID: 0002D96EFF021982
Type: Main Infinity-Box/Dongle S/N: …..Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions – GSM-Forum