Please help!!!!!!!!! My falcon box cant acces htc pack and motorola pack

PLEASE HELP ME TO SOLVE THIS PROBLEM

I BOUGHT THIS BOX LAST 3 MONTHS AND EVERS SINCE I NEVER USE THIS BOX TO FIX THE PHONE BECAUSE IT ALWAYS SAY YOU MUST BUY ACTIVATION..PLEASE SOLVE MY PROBLEM TO ALL FALCON BOX DEVELOPERS THANK YOU A LOT