PLEASE HELP with octoplus box

i have an octoplus box with medusa and JTAG i havent had it long but i cant get it to work at all im new to this stuff and there were no instructions with it but i used my common sense to figure it out for the most part downloaded everything bootloader all that but i have spent many hours trying to get this thing to work and it wont detect the phone it wont do anything really……. so i just need someone to please explain to me how to fix my issue or what im doing wrong in a way i can understand it because im new to this. i would greatly appreciate it