plz help me product supporter Volcano Box

samsung gt-s7562 Flash reading complete
to merapitool -and mobile format
and write flash — Flash writing…error
>>Analysis of USB port,Please insert phone USB cable.
01:57:05 > Connecting…
01:57:05 > CPU TYPE:MT6575
01:57:05 > Hardware version:CB00
01:57:05 > Software version:E201
01:57:05 > SecCfgVal :0x00000000
01:57:05 > BromVersion :0x05
01:57:05 > BLVersion :0xFE
>>Boot downloading complete!
01:57:18 > EMMC_ID:0x7001004D4D4330344702076A6DC89055
01:57:18 > EMMC_PRODUCT_NAME: SAMSUNG :0x4D4D43303447
01:57:18 > EMMC_BOOT1_SIZE: 0x00200000
01:57:18 > EMMC_BOOT2_SIZE: 0x00200000
01:57:18 > EMMC_PRMB_SIZE: 0x00020000
01:57:18 > EMMC_GP1_SIZE: 0x00000000
01:57:18 > EMMC_GP2_SIZE: 0x00000000
01:57:18 > EMMC_GP3_SIZE: 0x00000000
01:57:18 > EMMC_GP4_SIZE: 0x00000000
01:57:18 > EMMC_USER_SIZE: 0x0E2C00000(3.54 G)
01:57:18 >
01:57:18 > Analysis of USB port…
>>Flash reading complete!

redte write flash

>>Analysis of USB port,Please insert phone USB cable.
02:31:37 > Connecting…
02:31:38 > CPU TYPE:MT6575
02:31:38 > Hardware version:CB00
02:31:38 > Software version:E201
02:31:38 > SecCfgVal :0x00000000
02:31:38 > BromVersion :0x05
02:31:38 > BLVersion :0xFE
>>Boot downloading complete!
02:31:52 > EMMC_ID:0x7001004D4D4330344702076A6DC89055
02:31:52 > EMMC_PRODUCT_NAME: SAMSUNG :0x4D4D43303447
02:31:52 > EMMC_BOOT1_SIZE: 0x00200000
02:31:52 > EMMC_BOOT2_SIZE: 0x00200000
02:31:52 > EMMC_PRMB_SIZE: 0x00020000
02:31:52 > EMMC_GP1_SIZE: 0x00000000
02:31:52 > EMMC_GP2_SIZE: 0x00000000
02:31:52 > EMMC_GP3_SIZE: 0x00000000
02:31:52 > EMMC_GP4_SIZE: 0x00000000
02:31:52 > EMMC_USER_SIZE: 0x0E2C00000(3.54 G)
02:31:52 >
02:31:52 > Analysis of USB port…
02:31:56 > Flash writing…