problem with Serial Number please help

hello guys

i have volcano box i bought it from china 1 years and 5 month ago
idont know Reseller
idont know serial
im not used it yet
but today i need it to use ….MerapiTool & DataPro….

http://s15.postimg.org/ch6del1t7/IMAG0107.jpg

i hope to help me
regards