probleme unlock note4 6.01

[Unlock phone started]

Gathering phone info…
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-N910W8
Sales Code: VTR
Country Code: CANADA
Timezone: America/Toronto
Android Version: 6.0.1 [MMB29M]
Build Date: Wed May 4 21:45:25 KST 2016
PDA Version: N910W8VLU1DPE2 [may 2016, rev2]
Phone Version: N910W8VLU1DPE2 [may 2016, rev2]
CSC Version: N910W8OYA1DPE2 [may 2016, rev2]
Product Code: SM-N910WZKEVTR
HIDSw Version: N910W8VLU1DPE2/N910W8OYA1DPE2/N910W8VLU1DPE2/N910W8VLU1DPE2
Board Platform: APQ8084
Modem Platform: MDM9225M
Serial Number: RF8GB2P5YFZ
Imei: 354595063048921
Unique Number: CR2006250C4E0B2
Connections: AT,MTP
Battery Status: 4.20V (88%)
Network Type: GSM
Knox Version: v30
Warranty Bit: 0
Security Patch: 2016-05-01

Checking root state…
Not rooted.
There is no backup, because there is no root access.

Trying on SAMSUNG Mobile USB Serial Port (COM928)
Protocol error.
Trying on SAMSUNG Mobile USB Serial Port (COM929)
Protocol is not supported.
Unable to unlock.
Finished at local time: [07.05.16 11:20:04]
WorkID: 11872791
there is a problem to unlock for version 6.01
we try to find a solution please