Reading PIT from phone… error

I am getting the error "Reading PIT from phone… error" on most phones I try to use with my new Z3X. I am new to the Z3X so I could be doing something wrong but I cannot figure it out if so. Here are a few examples:

Operation: Reset FRP/React/EE
Selected model: SM-G928P
Software version: 24.1

Searching Samsung USB Flash Interface… detected COM3
Setup connection… OK
Reading PIT from phone… error

Operation: Reset FRP/React/EE
Selected model: SM-G928P
Software version: 25.2

Searching Samsung USB Flash Interface… detected COM6
Setup connection… OK
Reading PIT from phone… error

Operation: Reset FRP/React/EE
Selected model: SM-G928P
Software version: 25.3

Searching Samsung USB Flash Interface… detected COM6
Setup connection… OK
Reading PIT from phone… error

Operation: Reset FRP/React/EE
Selected model: SM-G920P
Software version: 25.4

Searching Samsung USB Flash Interface… detected COM3
Setup connection… OK
Reading PIT from phone… error

Can someone please help me with this? I am mainly trying to use the Z3X to remove FRP but I get this error even if I try to read the PIT on these phones. I honestly have not even got to use the Z3X yet because all I get is errors it seems like…

Can anyone help me?

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