repair imei g928p by octopus box

hello
i have g928p i had repair it by octopus box imei

Platform: Samsung Android
Selected port: COM3
Selected model: SM-G928P
Reading info, please wait…
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G928P
Firmware compiled date: Thu Nov 19 13:45:49 KST 2015
PDA version: G928PVPS2AOK3
CSC version: G928PSPT2AOK3
SW version: G928PVPS2AOK3
Phone SN: 00000000000
Android version: 5.1.1 (LMY47X)
Sales code: XAS
Country: USA
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Codename: zenltespr
Performed by 2.3.4 software version

when i click repair security and wipe security

Platform: Samsung Android
Selected port: COM3
Selected model: SM-G928P
Detected phone model: SM-G928P
Firmware compiled date: Thu Nov 19 13:45:49 KST 2015
PDA version: G928PVPS2AOK3
CSC version: G928PSPT2AOK3
SW version: G928PVPS2AOK3
Phone SN: 00000000000
Android version: 5.1.1 (LMY47X)
Sales code: XAS
Country: USA
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Codename: zenltespr
Reading info…
Phone was not found on the selected port!
Performed by 2.3.4 software version

how i can repair and wipe security ?????:(