s4 mini Unable to unlock.

Chimera Mobile Phone Utility version: 11.12.1620 @ 2016-08-19

Printing phone history

Unlock
19/08/2016
11:15:57

Info
06/08/2016
14:18:28

Unlock
06/08/2016
14:17:22

Network repair
04/08/2016
10:27:34

Unlock
04/08/2016
10:24:36

[Unlock phone started]

Gathering phone info…
Collecting information. Be patient! Do NOT disconnect the phone!
Model: GT-I9195
Sales Code: O2U
Country Code: UK & IRE
Timezone: Europe/London
Android Version: 4.4.2 [KOT49H]
Build Date: Fri Dec 18 14:26:08 KST 2015
PDA Version: I9195XXUCOL3 [december 2015, rev3]
Phone Version: I9195XXUCOL3 [december 2015, rev3]
Product Code: GT-I9195ZWAO2U
HIDSw Version: I9195XXUCOL3/I9195O2UCOL1/I9195XXUCOL3/I9195XXUCOL3
Board Platform: MSM8960
Modem Platform: MSM8930AB
Serial Number: R21D68JSJ8J
Imei: 35773605………..
Unique Number: C08903050A0B750
Connections: AT,MTP
Battery Status: 3.40V (0%)
Network Type: GSM
SIM Status: ABSENT
Knox Version: v30
Warranty Bit: 0
Security Patch: 2015-12-01

Checking root state…
Rooted.

Preparing backup…
MODEMST1 stored.
MODEMST2 stored.
FSG stored.

Unlocking…
Trying on SAMSUNG Mobile USB Serial Port (COM12)
Protocol error.
Unable to unlock.
Finished at local time: [08.19.16 12:17:54]
WorkID: 12871530