Samsung j210f unlock failed Octopus Box Samsung software version 2.4.3

Welcome to Octoplus/Octopus Box Samsung software version 2.4.3

Platform: Samsung Android
Selected port: COM31
Selected model: SM-J210F
Detected phone model: SM-J210F
Firmware compiled date: Fri Aug 5 22:13:57 KST 2016
PDA version: J210FXXU0APH2
CSC version: J210FODD0APH2
SW version: J210FXXU0APF8
Phone SN: RZ8H71D432F
Android version: 6.0.1 (MMB29Q)
Sales code: INS
Country: India
HW platform: sc8830
HW Chip: SC9830I
HW Modem: SC9830i
Codename: j2xltedd
Connecting to phone’s modem port, please wait…
Phone unlocking failed
Performed by 2.4.3 Software version.

need help Octopus team all driver install perfect and modem port in 35 still not working