samsung remote id-pass not correct


hi
i recieve id and password but device doenst accept id-password

please check order
N Id 8608023
Imei 35420x07176xxx8
Device info Samsung Reactivation Lock Removal Service
Status – Server #2;
Order Date 2016-07-07 19:19:05
Result Completed
ID: abqxx@outlook.com
Password: xx@samsung
*(xx hidden just see order id from ur server)

waiting answer
thank you